FAQ

How long does delivery take?

It takes 1-2 working days for your order to be created and sent out. It then depends on which delivery method selected at checkout how long delivery will take. For express orders, they are sent via Royal Mail Tracked 24 which has a next day delivery aim. Standard shipping is sent via Royal Mail 48 which can take 2-3 days.

How can I track my order?

Once your order has been dispatched you will receive any email with a tracking number. You can then enter this on the Royal Mail website here to track your order. Note, if you have ordered an A4 print with standard delivery, the tracking will only update upon delivery when it is scanned.

Can you customise my print?

Yes! Just send us a message here prior to ordering to confirm what you would like customising.

What size prints do you offer?

Prints are available in sizes A4, A3, A2, A1. The dimensions for these are below.

A4 - 21 x 29.7cm
A3 - 29.7 x 42cm
A2 - 42 x 59.4cm
A1 - 59.4 x 81cm

What size framing do you offer?

Framing is available for our A4, A3 and A2 size prints.

What colour framing do you offer?

This can vary depending on the product, but it is usually black, white and oak.

Do you mount prints before framing?

For most of our products, yes. Mounting certain prints elevates the print by providing depth. Please check the product page for a particular product to confirm.

Do you include invoices in the box?

No, we don't. As many customers like to send direct to the recipient, we don't include any paperwork.

Can I send direct to the recipient address?

Yes, you can send directly to the recipient instead of to yourself. Please just make sure to set the correct billing and shipping addresses at checkout. No pricing or paperwork is included in the delivery.